WHEN SENDING US A CAMERA FOR AN ESTIMATE, IF YOU ARE UNSURE WHETHER OR NOT WE CAN SERVICE SAID CAMERA, PLEASE CALL OR E-MAIL BEFOREHAND.
ESTIMATES:
We provide estimates in store for your lens or camera, so come visit us anytime.
Inspections are $5 per item(e.g. body + lens = $10). Due to volume, it takes us 1-2 weeks to generate most service estimates. We do not accept ANY rush orders as that is when most mistakes get made.
Once an estimate is recieved, we will need written approval/refusal via e-mail before any next steps. If approved, repair can take anywhere from 2-6 weeks.
We ask you please take back any accessories or film with you before dropping or shipping the camera to us. 😊
SHIPPING INSTRUCTIONS CAN BE FOUND BELOW.
SERVICES:
Our experienced technicians are factory-trained in hundreds of models of cameras and lenses from several different manufacturers, and can provide services ranging from optics cleaning and recalibration to major repairs and overhauls.
We work on most type lenses - 35mm (both manual and autofocus), view lenses, medium format, large format -- you name it.
Nippon Photoclinic is the exclusive North American authorized service center for Contax, Linhof, and Wista cameras and lenses. We do expert work on professional equipment from:
Bronica (SQ-A & ETRS/ETRSi/GS-1)
Canon (AE-1/AE-1 PROGRAM/A-1) (F/F2/F-1) (QL17 / P)
Contax (No Repairs for TVS I/II/III or RTS I/III OR FLASHES - see ‘Specialties’ page for information.)
Copal (Shutter 0, 1, & 3)
Hasselblad 500 Series Bodies/Lenses/Magazines (No Digital, No 555 ELD / 500ELX/ELM)
X-Pan - RANGEFINDER ADJUSTMENT ONLY
Konica Hexar RF (NO AF) - RANGEFINDER ADJUSTMENT ONLY
Linhof (Master Technika series, Kardan, 612/617, Panorama, Tripod Ball Head)
Leica (M Series Only (up to M7) - Excluding the M5 + M3 Double Stroke)
Nikon (F/F2/F3, FE/FE2, FM/FM2, FM3A, S2) (No Repair for AF lenses + Penta Prism Meter)
and many more (Pentax, Mamiya, Olympus, Toyo, Widelux, Wista, Zeiss, etc)
CAMERAS WE CAN NOT REPAIR
WE NO LONGER REPAIR ANY FUJI CAMERAS.
WE NO LONGER REPAIR MAMIYA RZ WITH SN# THAT STARTS WITH H
NO MAMIYA 6
NO MAMIYA 645 AFD
WE NO LONGER REPAIR ANY TLRs (Including ROLLEIFLEX)
WE DO NOT REPAIR ANY POINT ANY SHOOTS(Except Contax T2/T3 + Yashica T2/T3)
NO AF LENSES
NO NIKKORMAT FT, F100, NIKONOS
NO PENTAX 6X7 WITH WHITE SERIAL NUMBER
NO PENTAX 645 OR PENTAX LX
NO OLYMPUS OM-2
NO POLAROID
NO YASHICA T4/T5
Digital Cameras like DSLRs, Mirrorless, etc (other than minor services such as a sensor cleanings)
Sony, Panasonic, Sigma, Ricoh, any Russian cameras, etc
WE NO LONGER REPAIR THE CONTAX TVS SERIES!
Flashes
*Disclaimer: Please call us if you do not see your camera listed or if you have not had it repaired by us in the past and are unsure if we are able to service your equipment. Please note that parts are not all available. Therefore, equipment must be inspected by our technicians to determine whether repairs are possible on a case-by-case basis. Repair is made mainly via modification or with good, used parts.
Dropping off more than six units? Please prepare this information:
Items sent for repair:
1. Pentax 67 II Camera Body
• Serial Number: 123456
• Issue: When loading a film spool into the camera body, the right lever will not stay unlocked. We have marked the lever with tape.
2. Pentax 67 II AE Prism
• Serial Number: 123456
• Issue: When looking through prism, the exposure meter is partially covered and is not completely visible.
3. Pentax 67 II Camera Body
• Serial Number: 123456
• Issue: The film back does not close correctly. Must be forced closed.
4. Pentax 67 II Camera Body
• Serial Number: 123456
• Issue: Camera has an E-10 error as shown on the LCD display.
5. Pentax 67 II Camera Body
• Serial Number: 123456
• Issue: Camera shows PERR error and mirror feels like it malfunctions when shooting.
6. Pentax 67 75mm Lens
• Serial Number: 123456
• Issue: Sounds like there is something loose inside
7. Hasselblad HC 100mm Lens
• Serial Number: 1DVV23456
• Issue: Lens causing H5X to display a lens error. Shutter seems to be locking up despite changing bodies and remounting lens.
HOW TO SHIP AN ITEM TO US FOR REPAIR:
Please prepare a written description of the problem or service required.(Letter Size or A4 paper please in the plastic bag with item(s) you are sending).
Include your full name, telephone numbers and/or fax number, email address, and return shipping address. If applicable, please include film samples to help us further diagnose the problem. However, any undeveloped film should not be sent with your equipment. Please DO NOT send any undeveloped film and/or accessories that you do not wish to lose as any we cannot be held responsible for them. DO NOT INCLUDE ANY BATTERIES!
Put the item in a plastic bag with the paperwork, If you have more than one item, please put ONLY one camera with ONE paperwork for that item ONLY in only one bag. Choose a box that will allow for at least two inches of packing material on all sides of the item being shipped.
Slightly overstuff the box with packing material before sealing it.
The idea is to compress the packing material so that when you shake the box the item being shipped can’t migrate from the center to the edge of the box and subsequently be damaged by impact.
Ship item insured, by the carrier of your choice: UPS, FedEx, USPS Priority Mail.
It is well worth paying a little extra to add “tracking” to the shipping method.
Once your equipment arrives we will contact you with our estimate. Please allow 1-5 business days to have us register your item(s) and for the estimate.
There is no obligation, other than the cost of return shipping, should you decide not to proceed with the repair.
Our mailing address is(Please write down the Suite Number for prompt delivery):
Nippon Photoclinic
37 West 39th Street
Suite #401
New York, NY 10018
* Recently, We have seen equipment arrive to our office without paperwork, if you have forgot to put paperwork inside the box, please scan that paperwork and e-mail us(nipponphotoclinic@gmail.com) right away and please mention the Carrier you have used with Tracking Number with the expected date of arrival to Nippon Photoclinic and which equipment you have sent us with Serial Number(if available) and we will look out for them.
* Also, Please do not assume we know you by just writing your name on the box or bag. We get many shipments from various locations, carriers and local messengers. If you have really forgot to put your info, please attach a business card on the box or bag, with at least a valid e-mail address or attach that paperwork on the bag or box with the equipment you are sending, so that we may at least contact you. If you forgot to attach anything, please scan that paperwork, and e-mail us(nipponphotoclinic@gmail.com)that attachment, so that we know at least where it is coming from.
ANY EQUIPMENT THAT ARRIVE TO NIPPON PHOTOCLINIC INC. WITHOUT A PAPERWORK(NAME, TELEPHONE # OR E-MAIL) MAY BE SUBJECT TO DISPOSAL AND NIPPON PHOTOCLINIC INC. WILL NOT BE HELD RESPONSIBLE.
RETURN SHIPPING:
Our default method of domestic shipping is UPS Ground (for All Outgoing packages) within the 48 lower states. All items are carefully packaged and fully insured. Shipping prices include handling and insurance. Customers who provide us with an email address will be notified of shipping and supplied with a tracking number the day the package leaves our facility. Overnight, two-day, and three-day select shipping is also available to most addresses in the continental United States at an additional charge.
For our International customers, due to recent changes in customs/duties/tarrifs, we ask that you please provide a return shipping label or arrange in-person pickup for international shipping. Due to recent fuel surcharges, shipping prices have recently increased and added fees exponentially; so, we are currently only charging a $10 handling/packaging fee for those who provide a shipping return label.